IT Certification Exam Questions & Answers

QUESTION 32
What is the definition of the accountability vs. ownership paradox?

QUESTION 33
Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?

QUESTION 34
Which system provides a foundation for collaboration between departments, enabling people in different business areas to communicate?

QUESTION 35
A team tests a prototype prior to meeting with a company’s client and discovers the “My Account” menu is not working. The team revises the code and presents a functioning prototype to the client.
Which advantage of prototyping does this describe?

QUESTION 36
Which business impact is attributed to the creation of a knowledge-dependent global society from growth in information industries?

QUESTION 37
What is an example of a knowledge factor used for authentication?

QUESTION 38
Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

QUESTION 39
What are ecological results of the expanded use of technology? Choose 2 answers.

QUESTION 40
What should an IT leader consider when creating a presentation that will be delivered to the board of directors?

QUESTION 41
An inventory manager is using a company’s customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.
Which phase of CRM does this describe?

QUESTION 42
A manager asks a team member to identify the top five customers by total dollars spent on the company’s services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

QUESTION 43
Which basic business system serves operational level analysts in an organization?

QUESTION 44
Which scenario would cause an organization to create a global team?

QUESTION 45
Which system serves as an organization’s backbone in providing fundamental decision-making support?

QUESTION 46
What is an advantage of using a trusted third party to confirm correlations between users and public keys in disaster recovery planning?

QUESTION 47
A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

QUESTION 48
Why is employee training important in an ethical IT use policy?

QUESTION 49
Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?