NAHQ CPHQ Test Engine Practice Test Questions, Exam Dumps [Q120-Q138] – IT Certification Exam Questions & Answers

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NAHQ CPHQ Test Engine Practice Test Questions, Exam Dumps

100% Free CPHQ Daily Practice Exam With 477 Questions

The CPHQ exam is designed to measure the knowledge of healthcare quality management professionals across a range of knowledge areas, including patient safety, quality and performance improvement, strategic management, and data management. NAHQ CPHQ exam validates that a professional has the knowledge and skills required to improve the safety and quality of care delivery in healthcare organizations. With this certification, professionals are guaranteed a thriving career in the healthcare industry by demonstrating their competency in healthcare quality management.

The Certified Professional in Healthcare Quality (CPHQ) examination is a globally recognized certification for healthcare quality professionals. It is administered by the National Association for Healthcare Quality (NAHQ), a professional organization that promotes healthcare quality through education, certification, and networking opportunities. The CPHQ certification demonstrates a healthcare professional’s expertise in quality management, patient safety, and performance improvement.

Q120. The strategic plan for an organization calls for expansion of information technology.
The following information is available:

If equal weight is given to each consideration, which of the following options should be the primary choice?

Option A

Option B

Option C

Option D

Q121. Which of the following is the appropriate group to review care delivered by an individual physician to a patient who suffered a serious adverse event?

peer review committee

quality council

governing body

bioethics committee

The appropriate group to review the care delivered by an individual physician to a patient who suffered a serious adverse event is the peer review committee. The peer review process is a critical component of healthcare quality and safety, designed to ensure that physicians provide care that meets established standards.
* Peer Review Committee’s Role: This committee is composed of medical professionals who have the expertise and qualifications to assess the clinical performance of their peers. The review is confidential and focuses on evaluating the quality of care provided, adherence to established clinical guidelines, and the identification of any deviations from standard practices.
* Assessment of Serious Adverse Events: In the case of a serious adverse event, it is essential to determine whether the care delivered was appropriate or if there were errors or omissions that contributed to the event. The peer review committee is tasked with conducting this detailed analysis, identifying root causes, and recommending actions to prevent future occurrences.
* Ensuring Accountability and Improvement: The peer review process also ensures that physicians are held accountable for their actions while providing a pathway for continuous improvement. If deficiencies are found, the committee can suggest corrective actions, additional training, or other measures to enhance patient safety.
* Comparison with Other Options:
* Quality Council: Typically focuses on broader quality improvement initiatives across the organization, rather than the specific review of individual cases.
* Governing Body: Oversees the organization at a high level and would not typically be involved in the detailed clinical review of individual cases.
* Bioethics Committee: Focuses on ethical dilemmas in patient care but does not perform clinical performance reviews.
References: (Based on Healthcare Quality NAHQ documents and resources)
* National Association for Healthcare Quality (NAHQ), CPHQ Study Guide, Chapter on Peer Review Processes.
* NAHQ Code of Ethics and Standards of Practice, Section on Peer Review.
* Quality Management in Health Care, Article on Roles of Peer Review Committees.
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Q122. Administrative data are information collected, processed and stored in automated information system.
Which of the following is NOT included in that data?

Enrollment or eligibility information

Claims information

Manage care encounters

Timely administration of therapies

Q123. Performance Improvement plans are most successful when linked first with

strategic goals.

organizational structure.

core values.

bylaws.

Q124. Prospective data collection also relies on medical record review, but it is completed during a patient’s hospitalization
or visits rather than retrospectively. Obviously this method of data collection is expensive but:

If staff can minimize the time required for data entry it can focus on accurate collection and the analysis/reporting
function

If staff can maximize the time required for data entry it can focus on accurate collection and the analysis/reporting
function

If staff can moderate the time required for data entry it can focus on accurate collection and the analysis/reporting
function

If staff can maximize the reliability required for data entry it can focus on accurate collection and the
analysis/reporting function

Q125. A hand surgeon is referred for peer review for a case of a wrong-site surgery. Which of thefollowingprofessionals would be the best choice as a member of the peer review committee?

plastic surgeon with comparable training

chief of surgery with general surgery experience

quality Improvement coordinator with peer review experience

physician assistant who routinely assists In hand surgeries

Q126. A goal of measurement is to collect valid and reliable data that reflects

actual performance.

desired performance.

potential performance

targeted performance.

Q127. Using the Information below, which patient population Is at the highest risk tor tailing?

has problems sleeping

falls prior to admission

needs help with toileting

uses a cane

Q128. Experts on delivering superior customer service suggest that healthcare organizations adopt the following principle/s:

Hire service-savvy people. Aptitude is everything, people can be taught technical skills

Establish high standards of customer service

Maintain a focus on facilities

Help staff cope better is a stressful atmosphere

Q129. A patient safety program can best be enhanced by which of the following technologies?

barcode system for medication administration

digital medication reference materials

computers on wheels at the patients’ bedsides

online evidence-based medicine guidelines

Q130. An extended care facility measures the percent of time a comprehensive exam is completed within 96 hours of admission. This is an example of which of the following types of measure?

structure

outcome

process

system

Q131. The primary purpose of a management information system is to:

Provide data for quality assessment.

Computerize operations for greater effectiveness.

Guarantee better coordination of organizational change.

Provide information that facilitates management decisions.

Q132. A long-term care facility Is Interestedinanalyzing data to determine If there Is a relationship between the number of medications residents are prescribed and the number of falls the residents experience. Which of the following quality tools Is most appropriate to help the long-term care facility understand the data?

Pareto chart

fishbone diagram

histogram

chatter diagram

* A scatter diagram is a graphical tool that displays the relationship between two variables by plotting pairs of data points on a coordinate plane. It can help identify possible correlations, trends, outliers, and patterns in the data.
* A Pareto chart is a type of bar chart that shows the frequency or impact of different factors or causes in descending order, along with a cumulative line that indicates the percentage of the total. It can help prioritize the most significant issues or opportunities for improvement.
* A fishbone diagram is a visual tool that helps identify the root causes of a problem or effect by organizing possible factors into categories, such as people, process, environment, etc. It can help facilitate brainstorming and root cause analysis.
* A histogram is a type of bar chart that shows the distribution of a continuous variable by grouping the data into bins of equal width and displaying the frequency or count of each bin. It can help describe the shape, center, spread, and outliers of the data.
* In this case, the long-term care facility wants to analyze the relationship between two variables: the number of medications and the number of falls. Therefore, a scatter diagram is the most appropriate tool to help them understand the data. A scatter diagram can show if there is a positive, negative, or no correlation between the two variables, and how strong or weak the correlation is. It can also reveal any outliers or clusters of data points that may indicate other factors affecting the relationship.
* A Pareto chart, a fishbone diagram, and a histogram are not suitable tools for this purpose, as they do not show the relationship between two variables. A Pareto chart can show the relative importance of different factors or causes, but not how they are related to each other. A fishbone diagram can help identify the possible causes of a problem or effect, but not how they are quantitatively related to each other. A histogram can show the distribution of a single variable, but not how it is influenced by another variable.
References:
* NAHQ Learning Lab: The Role of the Healthcare Quality Professional in Population Health Management, Module 3: Data Collection and Analysis, Slide 17: Scatter Diagram
* NAHQ HQ Principles, Module 2: Data Management, Lesson 2.3: Data Analysis Tools, Topic 2.3.4:
Scatter Diagram
* NAHQ Journal for Healthcare Quality, Volume 42, Issue 5, September/October 2020, Article:
Utilization of Improvement Methodologies by Healthcare Quality Professionals During the COVID-19 Pandemic, Page 284: Figure 2. Scatterplot of COVID-19 Cases and Deaths by State as of June 30, 2020

Q133. In successful implementation of performance improvement programs, use of a single improvement methodology
across all improvement initiatives is critical to facilitating a cohesive and consistent approach to improvement within
the organization. An organization can develop improvement methodologies internally or can adopt them from
external sources. Which of the following components is related to this strategy?

Selection and use of a performance improvement methodology

Establishment of a performance improvement oversight entity

Establishment of partnership with key stakeholder

Staff understanding

Q134. To promote staff engagement In a new Initiative, educators should focus on staff

perceptions of the benefits of change.

attitudes of business as usual.

who appear resistant to change.

who want to advance In the organization.

Q135. Overproduction
Inventory
Repairs/rejects
Motion
Processing
Waiting
Transport
These are the types of _____________ identified by Taiichiohno.

Waste (activities that do not add value to the process)

Continuous improvement

Quality controls

Areas to be focused during production

Q136. When allocating limited resources to meet strategic objectives, management decisions should be driven by

accreditation standards.

local competition.

consultant recommendations.

outcome data.

Q137. Using the same operational definition becomes even more critical if you are trying to compare several hospitals or clinics in a system. When national hospitals are made, the operational definition challenge becomes extremely complex. All good measurements begin and end with_____________.

An objective and an outcome respectively

A vision

An operational definition

A milestone

Q138. The creation of an information technology infrastructure to analyze the performance of all physicians in a healthcare system can be useful in:

Identifying the disease the hospital, physician, or physical group treats most

Organizations can develop clinical pathways

Clinical issues can be sorted out

Physician report cards can be issued