[Nov 02, 2024] New Real PEGAPCDC87V1 Exam Dumps Questions [Q68-Q92] – IT Certification Exam Questions & Answers

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[Nov 02, 2024] New Real PEGAPCDC87V1 Exam Dumps Questions

Pass Your PEGAPCDC87V1 Exam Easily with Accurate Certified Pega Decisioning Consultant (PCDC) 87V1 PDF Questions

The PEGAPCDC87V1 certification exam is an essential certification for individuals interested in pursuing a career in Pega Decisioning. Certified Pega Decisioning Consultant (PCDC) 87V1 certification validates the candidate’s knowledge and skills in Pega Decisioning tools and techniques and is recognized globally. Certified Pega Decisioning Consultants are highly sought after by organizations that use Pega Decisioning tools, making this certification a valuable asset for individuals looking to advance their career in this field.

The PEGAPCDC87V1 (Certified Pega Decisioning Consultant (PCDC) 87V1) Certification Exam is an industry-recognized certification designed to validate the knowledge and skills of professionals in Pega Decisioning. Certified Pega Decisioning Consultant (PCDC) 87V1 certification exam measures the ability of individuals to design and implement decision strategies using Pega’s Decision Management platform.

NEW QUESTION 68
To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

” .”

“Customer.”

“Data.”

No prefix. Use directly the property name.

NEW QUESTION 69
A bank wants to leverage the Next-Best-Action capability of Pega Customer Decision Hub to promote new offers to each customer on their website. What information does Pega Customer Decision Hub send back to the website in response to the real-time container request?

Only the image location and its type

Only the image location

Only the action name and description

The treatment details and relevant action attributes

NEW QUESTION 70
MyCo, a telecommunications company, wants to present customers with a free 2GB data offer when contacting the call center for mobile number portability. Which arbitration factor do you configure to implement this requirement?

Context weighting

Business levers

Action value

Propensity

NEW QUESTION 71
A strategy designer has created 10 actions in the Sales/Credit Cards group and 10 actions in the Sales/Mortgages group. He would like to import all 10 actions from the Credit Cards group and only two actions from the Mortgage group into one decision strategy. What is the minimum number of Proposition Data components he needs to use in his strategy?

twelve

two

one

three

NEW QUESTION 72
Reference module: Sending offer emails
U+ Bank currently uses Next-Best-Action Designer to manage 1:1 customer engagement in the web channel.
The bank would like to promote the same offers in email. Which two additional configurations are needed in Next-Best-Action Designer to promote the offers in email? (Choose Two)

Ensure that the email channel is enabled

Configure the arbitration to boost prioritization of actions meant for email

Define the primary schedule

Create a separate issue and group business structure in the taxonomy that is specific to email actions

Setup real-time container triggers to communicate with the email server

NEW QUESTION 73
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)

Collections

Service

Retention

Resource Planning

Accounting

NEW QUESTION 74
U+ Bank has recently defined two contact policies:
1. Suppress a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days
2. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days Paul, an existing U+ Bank customer, no longer sees the Reward card offer. What is the reason that Paul cannot see the offer?

Paul rejected other credit card offers twice on the web channel and once in contact center

Paul rejected the Reward card offer once on the web channel

Paul rejected the Reward card offer once in contact center

NEW QUESTION 75
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

NEW QUESTION 76
Reference module: Leveraging predictive model.
U+, a retail bank, wants to show a retention offer to customers who are likely to leave the bank in the near future based on historical customer interaction data. Which type of model do you use to implement this requirement?

An entity model

A text analytics model

A predictive model

An adaptive model

NEW QUESTION 77
Reference module: Testing engagement policy conditions using audience simulation U+ Bank, a retail bank, recently implemented a project in which credit card offers are presented to qualified customers when the customers log in to the web self-service portal. The bank now plans to amend its engagement policy conditions. As a Decisioning Consultant, which simulation do you run to check if the conditions are too broad or narrow for your requirements?

Audience simulation

Pega Scenario Planner

Ethical Bias Check

Persona Testing

NEW QUESTION 78
A bank would like to write action details to a file so that it can be shared with a third-party email distributor.
The bank has instructed their consultant to ensure the action details are finalized at the end of each run. In this context, what does finalization mean?

All data in the file is the result of the last five runs

All data in the file is the result of all the runs

All data in the file is the result of a single run

All data in the file is the result of the first run

NEW QUESTION 79
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.

Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.

NEW QUESTION 80
A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?

Create an action with a flow that contains two send Email shapes, one for each email. Set appropriate wait times between the shapes

Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies

Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email

Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments

NEW QUESTION 81
Next-Best-Action ensures that communication between the business and the customer is__________ and
__________ (Choose Two)

contextual

free of jargon

timely

uniform and generic

NEW QUESTION 82
Reference module: Creating eligibility rules using customer risk segments.

U+ Bank uses a decision table to return a label for a customer. Examine this decision table and select which label is returned for a customer with a credit score of 115 and an average balance of 15000.

NEW QUESTION 83
U+ bank uses a decision table to return a label for a customer. Examine the above decision table and select which label is returned for a customer with a CLV score of 550 and a LOW propensity to leave

NEW QUESTION 84
Reference module: Sending offer emails
What is best practice for designing an action flow?

When designing a flow to be reused across multiple actions, use the Specify Treatment option to configure it with a specific treatment

Always configure an action with its own flow

When creating an action to be used as a flow template, set its availability to Always

Limit the number steps per channel to 3

NEW QUESTION 85
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

Enable an action value in the prioritization formula.

Ensure that the propensity is enabled in Arbitration tab.

Create a prioritization decision strategy at the Group-level.

Create an adaptive model rule at the Issue-level.

NEW QUESTION 86
HOTSPOT
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

NEW QUESTION 87
U+ Bank currently uses Next-Best-Action Designer to manage 1:1 customer engagement in the web channel.
The bank would like to promote the same offers in email. Which two additional configurations are needed in Next-Best-Action Designer to promote the offers in email? (Choose Two)

Setup real-time container triggers to communicate with the email server

Configure the arbitration to boost prioritization of actions meant for email

Define the primary schedule

Create a separate issue and group business structure in the taxonomy that is specific to email actions

Ensure that the email channel is enabled

NEW QUESTION 88
U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

Increase the starting propensity of the Platinum Plus card.

Increase the context weight of the Platinum Plus card.

Increase the action value of the Platinum Plus card.

Increase the business weight of the Platinum Plus card.

NEW QUESTION 89
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

Offer the new retention plan for all customers in a certain region

Meet the quarterly targets regardless of customer needs

Maximize customer churn for low-value customers

Customer relevancy and business profitability

NEW QUESTION 90
Reference module: Analyzing customer distribution using Pega Value Finder.
Myco, a telco, is working on implementing a project in which post-paid offers are presented to qualified customers. In the build stage of the ideation, the business wants to look for new opportunities to improve marketing. As a Decisioning Consultant, which simulation do you run to meet the requirement?

Distribution Test

Audience Simulation

Pega Value Finder

Pega Scenario Planner

NEW QUESTION 91
A bank wants to sell more mortgages in the fourth quarter and is willing to offer mortgages even in situations where a credit card may have created more value. Which arbitration factor do you configure to implement this requirement?

Eligibility

Suitability

Business levers

Applicability

NEW QUESTION 92
U+ Bank uses Pega Customer Decision Hub to display an offer to its customers on the U+ Bank website.
The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.
What do you configure in the Next-Best-Action Designer to achieve this outcome?

Engagement policies

Contact policy rules

Customer segments

Arbitration rules