Pass Your Next CPUX-F Certification Exam Easily & Hassle Free [Q11-Q27] – IT Certification Exam Questions & Answers

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Pass Your Next CPUX-F Certification Exam Easily & Hassle Free

Free ISQI CPUX-F Exam Question Practice Exams

NO.11 Which one of the following statements demonstrates the importance of user interface guidelines?

User interface guidelines enforce the human-centred design process by allowing primary users to participate directly in the design process

The non-specific nature of user interface guidelines gives designers the freedom to implement user interface elements however they like

The specific nature of user interface guidelines ensures that any number of designers are able to implement the same user interface elements in a similar way

User interface guidelines allow designers to come up with differences in the appearance and behaviour of user interfaces across an organisation

User interface guidelines are primarily intended to devolve responsibility for the design of user interfaces across the whole design team, rather than it being the sole responsibility of the user interface designer

User interface guidelines are used in heuristic evaluations to determine whether or not a design meets the organisational requirements

NO.12 Which one of the following statements does NOT illustrate an important principle for the human-centred design of a new e-commerce website?

“We continue to do usability evaluation until user requirements have been met”

“The design also addresses what happens before and after users use the new website, for example, promotional ads in other media, and emails that users receive after completing a purchase71

“We include users throughout our design process”

“During interviews, prospective users came up with suggestions for all kinds of interesting features for the new website. Whenever this happened, we gathered feedback on those suggestions from other users”

“We include management throughout our design process and ask them to approve the needs of our users”

”The results of the most recent usability test showed that we haven’t fully understood the user needs, so we need to interview more users”

NO.13 The stage REFINED DESIGN involves- choose three:

Navigation structure

High-fidelity prototype

Use scenarios

Style guide

Visual design

User journey maps

NO.14 Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

NO.15 Unlike usability tests, usability inspections do not involve users, except where a user adopts the role of evaluator.

True

False

NO.16 What is a contextual interview?

A contextual interview takes place at any other location than the location where the user’s interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.

An contextual interview takes place in a neutral environment, for example in a meeting room.

A contextual interview takes place at the location where the user’s interaction with the interactive system usually takes place, for example the user’s workplace, their home or in a shop

Establishes focus groups

NO.17 Your team is ready to launch a new car rental website. Because of time constraints you have not had time to conduct usability tests of the website during its design. Your manager now asks you to conduct a usability test.
Your team members are sceptical towards usability.
If we assume that there are no major budget constraints, which one of the following actions would be most beneficial for the project?

Conduct a usability test with 20 representative users. Invite team members to observe test sessions

Conduct a usability test with 5 representative users. Correct any usability problems before conducting a further usability test with 5 different representative users. Invite team members to observe test sessions

Conduct a focus group with 10 representative users where the new website is presented and discussed.
Invite team members to observe the focus group

Conduct a focus group with 4 representative users, where the new website is presented and discussed.
Invite team members to observe the focus group

Ask each of your team members to carry out a number of representative tasks on the website so they can “feel the users’ pain”

Conduct a heuristic evaluation of the website

NO.18 Fill in the blank:
Observation is a method for gathering_________ relating to user needs in which an observer watches users who carry out tasks that are related to the interactive system.

NO.19 Which two of the following affect the user experience of an airline’s website, but not its usability?

The graphics on the website are attractive

Luggage costs are hidden until users have entered their names

It is possible to cancel a ticket and get part of the fare refunded but all users struggled to find out how to get a refund

Users consider the fares shown on the website to be quite high

The airport search is not error tolerant. For example, a search for ‘Strassbourg’ does not suggest
‘Strasbourg’

After the flight, users are annoyed by unsolicited marketing emails from the airline

NO.20 If a user’s mental model of an interactive system is incomplete or contradictory,

then the user cannot easily use the interactive system.

then the user can still easily use the interactive system.

then the user will have to learn to easily use the interactive system.

NO.21 10. Fill in the blank:
A ____________ is a representation of all or part of an interactive system that, although limited in some way, can be used for analysis, design and usability evaluation.

NO.22 You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

A ‘Cancel reservation’ button is missing on the home page

The animated ads on the right-hand side of the home page annoyed and distracted me

The rental prices are too high

Technical terms like CDW, Collision Damage Waiver, are explained well

found it difficult to determine the total costs of a rental

1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

NO.23 A human-centred________user requirement is a required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.

NO.24 Which two of the following are considered stakeholders but NOT users of a car rental website?

A trainer who is teaching staff at a call centre how to use the car rental website

A call centre employee who is using the car rental website to reserve cars on behalf of a customer

A designer who is responsible for the user interface design of the car rental website *

An accounts administrator who receives an email invoice for a reservation from the car rental website

A customer who contacts a call centre employee and asks them to reserve a car for them on the car rental website

A marketing executive who is running a “10% off car insurance” promotion on the car reservation website, for all users who reserve a car directly through the website

NO.25 Fill in the blanks:
The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.

NO.26 Which two of the following statements best describe why it’s important to distinguish between tasks and subtasks?

Tasks are for primary users; subtasks are for secondary and indirect users

According to the master-apprentice model: tasks are for the master; subtasks are for the apprentice

Tasks can be used to create usability test tasks: subtasks should be avoided as the basis for usability test tasks, because they have no inherent value in isolation

Tasks are the main basis for use scenarios, whereas subtasks are the main basis for task models

Tasks are used to derive user needs. Both tasks and subtasks are used to derive user requirements

When defining the navigation structure, it’s important to focus on tasks. Subtasks are less important than tasks

NO.27 Which two of the following are frequently used usability evaluation methods?

Contextual interviews

Remote usability testing

Information architecture analysis through card sorting

Creating personas

Creating a storyboard

Heuristic evaluation