[Aug-2026] Verified NHA Exam Dumps with Phlebotomy-Technician Exam Study Guide [Q59-Q77] – IT Certification Exam Questions & Answers

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[Aug-2026] Verified NHA Exam Dumps with Phlebotomy-Technician Exam Study Guide

Best Quality NHA Phlebotomy-Technician Exam Questions It-Tests Realistic Practice Exams [2026]

NHA Phlebotomy-Technician Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Patient Preparation	20%	– Site selection & preparation – Patient positioning & comfort – Requisition review & test verification – Patient identification & verification – Informed consent & communication
Topic 2: Routine Blood Collections	28%	– Post-collection care & labeling – Capillary puncture procedures – Order of draw & tube selection – Venipuncture techniques & equipment – Tourniquet use & vein assessment
Topic 3: Special Collections	12%	– Blood alcohol & legal collections – Blood cultures & sterile collection – Glucose tolerance & dynamic tests – Therapeutic drug monitoring – Pediatric & geriatric collections
Topic 4: Safety and Compliance	26%	– Bloodborne pathogens & exposure control – Infection control & OSHA standards – PPE & sharps disposal – Quality control & error prevention – HIPAA & patient confidentiality
Topic 5: Specimen Processing & Handling	14%	– Transport & storage requirements – Aliquoting & preservation – Processing & centrifugation – Documentation & tracking – Specimen rejection criteria

QUESTION 59
Which of the following laboratory departments performs a CBC and ESR?

Chemistry

Serology

Hematology

Microbiology

QUESTION 60
A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?

Review the received report and notify the patient of the results.

Ask the laboratory supervisor to interpret the results and report to the patient.

Tell the patient the results are in and that they can pick them up.

Give the report to the requesting provider to review and notify the patient.

QUESTION 61
A phlebotomist should avoid using a site with burned skin during venipuncture for which of the following reasons?

Increased risk of infection

Inaccuracy of laboratory results

Damages to skin elasticity

Precipitates vein sclerosis

QUESTION 62
Which of the following findings should cause a phlebotomist to delay collection and seek assistance?

The patient confirms their date of birth.

The patient is diaphoretic and says they feel faint.

The patient asks which arm will be used.

The patient has a visible median cubital vein.

QUESTION 63
Which of the following actions should the phlebotomist take when labelling inpatient specimens?

Place a computer-generated patient identification label on the lid of the specimen collection container upon processing.

Hand-label the specimen collection container with the information from the patient’s wristband after collection.

Have the patient write their demographic information on the specimen collection container prior to collection.

Ask the prescribing provider to pre-label the specimen collection container with patient information upon prescribing.

QUESTION 64
A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?

Chain of custody

Two-identifier verification

Therapeutic communication

Quality control calibration

QUESTION 65
Which of the following sites should a phlebotomist use as the second choice to perform venipuncture on an adult patient?

Median antebrachial

Cephalic

Basilic

Median cubital

QUESTION 66
Which of the following questions should a phlebotomist ask to verify fasting status?

“Did you take your medication today?”

“When was the last time you had anything to eat or drink other than water?”

“Do you know why the provider ordered this test?”

“Have you had this test before?”

QUESTION 67
Which of the following actions should the phlebotomist take after filling the last tube of a venipuncture procedure?

Withdraw the needle from the puncture site.

Apply a cotton ball at puncture site.

Clean the puncture site with an antiseptic.

Place a warm compress at the puncture site.

QUESTION 68
A phlebotomist discovers that they obtained a specimen in an expired additive tube. Which of the following actions should the technician take?

Redraw the specimen in an unexpired tube.

Transfer the specimen into an unexpired tube containing the same additive.

Place the specimen on ice for 10 min for transfer.

Submit the specimen if the expiration date is within 30 days.

QUESTION 69
A phlebotomist is collecting a blood culture set. Which of the following actions helps reduce contamination?

Palpate the site again after antisepsis with an ungloved finger.

Allow the antiseptic to dry before puncture.

Use a gray-top tube before culture bottles.

Clean only the bottle cap and not the skin.

QUESTION 70
From which of the following sites should a phlebotomist take a capillary collection from a 3-year-old child?

Antecubital fossa

Vastus lateralis

Medial heel

Middle finger

QUESTION 71
Which of the following information should a phlebotomist document for a blood culture collection?

Type of culture media

Blood collection technique

Site of collection

Informed consent document

QUESTION 72
Which of the following actions should a phlebotomist take to identify a patient who was admitted to a facility?

Check the patient’s identification band.

State the patient’s name and date of birth so the patient can verify their identity.

Use the medical chart to verify the patient’s identity.

Compare the patient’s identification band to the identification sticker on the bedside equipment.

QUESTION 73
Which of the following is an example of a postanalytical error?

Collecting the wrong tube

Failing to report a critical value promptly

Underfilling a citrate tube

Hemolyzing a specimen during collection

QUESTION 74
Which of the following actions should a phlebotomist take if a patient develops a rapidly forming hematoma during venipuncture?

Continue collecting until all tubes are filled.

Remove the needle and apply pressure.

Ask the patient to pump their fist.

Insert the needle deeper into the vein.

QUESTION 75
A phlebotomist has just performed quality control measurements on a glucose monitor. The values exceed the acceptable limits. Which of the following actions should the phlebotomist take?

Perform the manufacturer’s recommended actions.

Complete a full cleaning of the monitor.

Replace the batteries in the monitor.

Document the values in an incident report.

QUESTION 76
Which of the following conditions requires a blood transfusion due to cumulative blood loss for neonatal patients?

Osteochondritis

Osteomyelitis

Galactosemia

Anemia

QUESTION 77
Which of the following blood components is primarily responsible for oxygen transport?

Platelets

Leukocytes